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Finding

20% of Canadian investors do not know whom to contact if they want to make a formal complaint.

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

35% of investors who have an advisor do not know how their advisors are compensated.

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

Canadians who experienced personal health challenges or major life events had fewer investable assets.

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

1 in 5 Canadians are DIY investors. DIY investing is more popular among racialized Canadians (28%) than it is among non-racialized Canadians (18%).

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

Racialized Canadians are more likely to self-report having a higher risk tolerance (16%) compared to other Canadians (6%).

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

About 1 in 5 Canadians say they have been exposed to possible investment fraud; of those, 14% reported it, 81% did not and 5% did not know.

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

About half of Canadians do not own investments, citing not having enough money to invest as the top reason.

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

18% of Canadian investors did not submit a formal complaint when they had concerns about their investment accounts, citing "nothing would come of it" as a top reason.

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

40% of Canadian investors think industry disclosures are adequate.

Initiative: Investor Survey

Adopter: Canadian Investment Regulatory Organization

Finding

After being enrolled in a debt reduction program for up to two years, the total amount of debt paid off is $1 million across 186 participants, or over $5,000 per person on average.

Initiative: Credit Canada GOLD

Adopter: Credit Canada

The Financial Consumer Agency of Canada does not endorse, directly or indirectly, any adopters of the Measurement Plan, nor does it make any representations or warranties, express or implied, concerning the adopters' products or services or their fitness for a particular purpose.

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